Nikki Tigges

She works the front desk, and she took this job because she wanted to be a part of how people get better.

She came for the mountains and stayed for the people.

Nikki is from Columbus, Ohio, and recently relocated to Utah. She grew up outdoors, camping, backpacking, and canoeing, and she is a serious Ohio State football fan who does not miss a game.

She attended Columbus State and spent years in customer service before joining the Dynamic Physical Therapy team. That is the background she brings to the front desk. What she says she enjoys about the work is being a part of patients' healing, and making their day a little better on the way through.

Front desk at Dynamic Physical Therapy
Attended Columbus State in Ohio
Years of customer service experience
Camping, backpacking, and canoeing since childhood
Nikki Tigges, Receptionist at Dynamic Physical Therapy

What Nikki handles.

None of this is treatment. All of it has to be right before treatment starts.

Checking You In
Scheduling & Rescheduling
Phone Calls
New Patient Paperwork
Insurance Card & Photo ID
Payment at Time of Service

The part of the visit that happens at the desk.

Before You Arrive

We email you a link to fill out your new patient paperwork online. If the link gives you trouble or you cannot print it, come in 15 to 20 minutes early and do it at the desk instead.

When You Walk In

Check in with your insurance card, photo identification, and any paperwork from your doctor. Then you go back with your Doctor of Physical Therapy for the full hour.

On the Way Out

You pay at the time of service and set your next appointment before you leave. If anything about the schedule changes later, the desk is who you call.

Less for you to chase down.

The front desk exists so the hour you booked goes to your evaluation instead of to admin.

Your Benefits, Verified

Before or during your first visit the front desk calls your insurance company and verifies your physical therapy benefits. We do this as a courtesy.

An Estimate Before You Start

You get our best estimate of your portion and pay that at the time of service, instead of a large balance building while claims process.

Paperwork Handled Early

The new patient packet goes out by email ahead of time. Fill it out at home and your first visit starts on the table, not on a clipboard.

Somebody to Ask

Questions about visit limits, deductibles, or out of pocket amounts come to the front desk, and the front desk is glad to help with them.

Schedule Your Appointment

No referral needed in Utah. Most insurances accepted.

Send this over and the front desk will get back to you to set the time.

Prefer to call? (801) 849-0198