Your First Appointment

What to bring, how early to arrive, how long it takes, and exactly what happens once you are in the room.

Come in ready. Spend the hour on treatment.

We email you a link to fill out the required new patient paperwork online. Finish it at home and your appointment starts on time and stays on treatment. If the link gives you trouble, or you would rather work on paper, arrive 15 to 20 minutes early and fill it out at the clinic. You can also download the new patient packet, print it, and bring it with you.

Plan on being at the clinic for about an hour for your first visit. You will be with your Doctor of Physical Therapy for that entire hour, not ten minutes of it, and you get both the evaluation and a treatment on day one. Follow-up visits usually run around 45 minutes.

Paperwork emailed ahead so you can finish it at home
Arrive 15 to 20 minutes early if you have not completed it online
First visit about an hour, follow-ups about 45 minutes
Please plan on paying at the time of service
Physical therapy evaluation

Bring these five things.

If you already completed the paperwork online, skip the first one.

Your completed new patient paperwork
Comfortable clothes and shoes
Your insurance card
Photo identification
Any paperwork from your doctor

Evaluation and treatment on day one.

You Tell Us the Story

What you did, when it changed, and what you have stopped doing since. Your Doctor of Physical Therapy takes the history before anything gets treated.

The Evaluation

Your physical therapist will ask you to do movements that help them pinpoint the issue. The place that hurts is often not the place that failed, and this is what the appointment time is for.

Treatment, Then Homework

You are treated on the first visit, not booked to be treated later. You leave with stretches and exercises to do at home so you keep progressing between appointments.

The practical details.

Timing, who you are actually with, and how payment works.

About an Hour, Then About 45 Minutes

Plan on an hour at the clinic for the first visit. Follow-up visits usually run around 45 minutes.

Your Therapist, the Whole Time

You are with your Doctor of Physical Therapy through the whole appointment. No aides, no handoff halfway through.

Payment at the Time of Service

Please plan on paying your portion when you come in. It keeps a large balance from stacking up while claims process.

We Verify Your Benefits First

Before or during your first visit our front desk calls your insurance company and checks your physical therapy benefits as a courtesy. The full carrier list is on the insurance page.

Get on the schedule.

No referral needed in Utah. Most insurances accepted. Tell us what is going on and we will call you back with times.

Your first visit is about an hour with your Doctor of Physical Therapy: come in, tell us everything, and leave with a plan.

Prefer to call? (801) 849-0198