Lindsey Burnett

She handles the insurance and billing side. If you have a question about coverage or a statement, she is the person who answers it.

She was here before the clinic was.

Lindsey was born and raised in the Salt Lake Valley. She played every sport she could get to, focused on volleyball in high school, and ended up in physical therapy herself after injuring an ankle and a shoulder. What her athletic trainer and her physical therapist did with her body sent her to study Exercise Physiology at BYU-Idaho, with a split minor in Spanish and Nutrition.

She started working for Matt in April 2014 while finishing that degree online, a year before Dynamic Physical Therapy existed. She has been part of the clinic since the beginning. Today she runs the office and the billing, which means she is usually the one who tells you what your insurance actually covers and what a visit will cost you.

Office Manager and Billing Specialist
Working with Matt and Jess since April 2014, before the clinic opened in 2015
Exercise Physiology at BYU-Idaho, split minor in Spanish and Nutrition
Handles insurance verification, billing questions, and scheduling
Lindsey Burnett, Office Manager and Billing Specialist at Dynamic Physical Therapy

Ask Lindsey about any of this.

The clinical side is your therapist's. Everything else is hers.

Insurance Verification
Billing Questions
Statements & Balances
Scheduling
New Patient Paperwork
Office Management

The money side, in order.

Before You Come In

Lindsey verifies your insurance benefits and sends your paperwork by email so you can fill it out at home. You do not need a referral in Utah.

At Your Visit

Payment is collected at time of service. You should know what you owe before you owe it, not three weeks later on a statement.

Any Question After That

Coverage, a balance, a statement that does not look right: call the clinic and ask for Lindsey. She has been doing this here since before the doors opened.

No surprises on the billing side.

This is not a cash-based clinic. Insurance is the default, and the numbers get checked before you start.

Your Benefits Checked First

Lindsey verifies your coverage before your first visit, so the conversation about cost happens up front.

In Network, Not Cash Only

Dynamic is in network with eleven-plus carriers plus Medicare and BLISTER+.

Paperwork Before You Arrive

Your forms are emailed ahead so your first hour goes to your evaluation, not a clipboard.

No Referral Required

Utah has direct access to physical therapy. You can book without going through a doctor first.

Schedule Your Appointment

No referral needed in Utah. Most insurances accepted, and Lindsey checks your benefits before you start.

Send the form and we will come back to you with a time and an answer on coverage. Or call and ask for Lindsey directly.

Prefer to call? (801) 849-0198